Service and Maintenance

ERC Technik's service closes the loop over the life cycle of your system and gives you the greatest possible benefit: All services from a single source. With our services, we work with you to optimize your operating and maintenance costs and increase system availability. In this way, we keep your back free so that you can concentrate on your core business - reliably and flexibly.

Service and maintenance management

Our top priority is the satisfaction of our customers. Take advantage of our consulting service for spare parts, maintenance and service for your exhaust gas cleaning systems - whether SNCR, SCR, DeSOx or dedusting systems. High system availability and adaptation to operational, safety or regulatory requirements are constant challenges that we tackle together with you. We coordinate every element of the contract and service with you after a detailed inventory. Our experts with many years of experience are also happy to support you with your revision planning. Expert and continuously trained service technicians, a strong network of proven service partners and efficient documentation processes guarantee the efficiency and quality of our maintenance solutions and the execution of all service work.

Remote maintenance

We offer remote maintenance of your systems as a special service. We also provide the necessary infrastructure and organize the provision and installation of data lines, transmission technology and network access.

Spare parts

For ERC DeNOx and burner systems, we guarantee you a smooth and fast supply of quality-tested original ERC spare and wear parts for the entire service life of your system. We can put together complete spare parts packages, including the procurement, delivery and installation of spare and wear parts on site.

Troubleshooting

Malfunctions are not only annoying, they also cost money. Particularly with burner and flue gas cleaning systems, which usually have to be available around the clock, they need to be rectified as quickly as possible. The highly qualified staff at ERC Technik will support you by providing advice over the phone to quickly rectify faults or, if required, with on-site service. We take over the technical clarification up to the complete creation of a processing concept for troubleshooting.

Injection tests and field tests

In theory, there is no difference between theory and practice - but in practice there is. This is why ERC Technik carries out injection tests and field tests on site with its mobile systems to optimize existing systems at your premises. In this way, the use of our systems for flue gas denitrification using the SNCR process or the dosing of our additives such as burnout improvers can be tested before a permanent installation and you can get a realistic impression of which targets are realistic at an early stage. In addition, the correct additive can be determined in advance of system optimization measures and the required dosage and other injection parameters can be specified. The test results then form the basis for permanent system optimization with fixed installations.

SO3 measurements

ERC Technik offers an innovative and cost-effective solution for measuring the SO3 content in flue gases from oil or coal-fired systems. The patented measuring method is called SO3-Quickspot. This device helps to monitor the risk of corrosion of heating surfaces and to correctly dose our proven additives to reduce corrosion.

Emission and temperature measurement

ERC Technik supports you in the emission adjustment of your systems. We supervise and support official emission measurements in accordance with the Federal Immission Control Act (BImSchG) and also provide suitable, officially accredited measuring institutes.

ERC Technik service contact

E-Mail: aftersales(at)erc-technik.com
Phone: +49 4181- 216 396

Business hours:

Monday to Thursday from 8:00 am to 4:30 pm
Friday from 8:00 am to 3:00 pm

Service telephone during non-business hours: +49 (0) 4181 216 190