Service and Maintenance

ERC Technik's service closes the loop over the life cycle of your system and gives you the greatest possible benefit: All services from a single source. With our services, we work with you to optimize your operating and maintenance costs and increase system availability. In this way, we keep your back free so that you can concentrate on your core business - reliably and flexibly.

Remote maintenance

We offer remote maintenance of your systems as a special service. We also provide the necessary infrastructure and organize the provision and installation of data lines, transmission technology and network access.

Troubleshooting

Malfunctions are not only annoying, they also cost money. Particularly with burner and flue gas cleaning systems, which usually have to be available around the clock, they need to be rectified as quickly as possible. The highly qualified staff at ERC Technik will support you by providing advice over the phone to quickly rectify faults or, if required, with on-site service. We take over the technical clarification up to the complete creation of a processing concept for troubleshooting.

Service contact ERC Technik service contact

Mail: aftersales(at)erc-technik.com
Phone: +49 4181- 216 396

Business hours:

Monday to Thursday from 8:00 am to 4:30 pm
Friday from 8:00 am to 3:00 pm

Service telephone during non-business hours: +49 (0) 4181 216 190